Last updated: May 2025
1. Introduction
TraynMe OÜ respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, why we collect it, how we process it, and what your rights are under Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).
By using our website and services, you confirm that you have read and understood this Policy.
2. Who we are
The data controller responsible for the processing of your personal data is:
TraynMe OÜ
Registry code: 16776004
Email: [email protected]
We act as a data controller when we determine the purposes and means of processing your personal data through this website. If you submit data via our platform as part of your own service to others (e.g. your clients), you are the controller, and we act as a processor under your instructions.
3. What personal data we collect and why
We only collect personal data that is necessary for providing our services, operating our website, and communicating with users. The categories of personal data we may collect include: a) your name and email address when you contact us or create an account; b) login credentials and basic account details; c) technical data such as your IP address, browser type, and usage logs for security and analytics; d) any files or materials you voluntarily upload to our platform
We do not collect sensitive data (such as health information or political views) and we do not use your data for profiling or advertising.
We process your personal data only when we have a valid legal basis under the General Data Protection Regulation (GDPR), including the following: a) to perform a contract with you, such as creating and managing your user account, responding to your inquiries, or providing access to our services; b) to comply with legal obligations, including accounting, tax, or regulatory requirements; c) based on your consent, for example, when you subscribe to our newsletter, provide optional feedback, or allow the use of non-essential cookies. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal; d) where necessary and proportionate, based on our legitimate interests, such as ensuring the security of our services and preventing abuse or fraud. We do this only when such interests are not overridden by your fundamental rights and freedoms.
4. Cookies and analytics
We use essential cookies to ensure our website functions properly. We may also use cookies and internal analytics tools to understand usage patterns and improve the site. These tools do not track or identify individual users across third-party websites.
You can control cookie preferences through your browser settings.
5. How we protect your data
We apply appropriate technical and organizational security measures to protect your personal data, including access control, encryption, and secure hosting in the European Union.
We do not sell your personal data or share it with third parties for marketing purposes.
6. Data retention
We keep your personal data only as long as necessary for the purposes for which it was collected, including legal and contractual obligations. Typically, your account and related data are retained for up to 24 months after your last activity.
You may request deletion of your data at any time (see section 8).
7. Data sharing
We may share your data with trusted service providers who help us operate the website (e.g. hosting, support services). These providers process your data only under our instructions and are bound by strict confidentiality obligations.
We do not share your data with unaffiliated third parties.
8. Your rights
Under GDPR, you have the following rights regarding your personal data: a) the right to access the data we hold about you; b) the right to request correction of inaccurate data; c) the right to request deletion of your data; d) the right to restrict or object to certain types of processing; e) the right to receive your data in a portable format; f) the right to withdraw consent if you have previously given it.
You can exercise your rights by contacting us at: [email protected]
We will respond within one month, as required by law.
9. Data breaches
In the event of a data breach that may result in a risk to your rights or freedoms, we will notify you and the supervisory authority without undue delay in accordance with Articles 33 and 34 of the GDPR.
10. Children’s privacy
We do not knowingly collect data from individuals under the age of 18. If you believe we hold such data, please contact us so we can delete it.
11. External links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those external websites.
12. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will publish the new version on this page with the date of the update.
Your continued use of our services constitutes your agreement to the revised Policy.
13. Acceptance of this Policy
By using the Website and Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Where the law requires explicit consent, we will ask for it separately.